"The high road to service is traveled with integrity, compassion, and understanding...people don't care how much we know until they know how much we care."
The fact that I live this credo and am committed to SERVICE ABOVE AND BEYOND has resulted in satisfied clients--both buyers and sellers--who are happy to refer me as a competent and caring real estate professional. These testimonials are their actual words!
"Service Above and Beyond"
Well, if your goal is to provide "Service Above and Beyond" then I would say you have met your goal. Though we haven't had a lot of experiences with folks of the Real Estate persuasion, we certainly feel that your guidance and unfailing up-beat assistance made the whole experience very easy and positive. You almost immediately homed in on what kind of place we wished to make our home, and guided us perfectly along that choice...no wasted movement. All and all we certainly have no suggestions for improvement...you were perfect. :)
Jim and Barb Wright
Champ of Detail
No question- you have paid more attention to detail than any realtor we have ever worked with - and that's saying a lot since we have bought and sold like 10 homes. So, thank you my friend for doing a great job in representing us and in showing our home to best advantage. BTW--you did an amazing job of editing the tour for our home. With all our thanks for representing us so well...The Former Champ of Detail,Jan Shirreffs
Love My Condo
I love my condo and I wouldn't own it if it weren't for Lesley Alward! She helped me realize what a great neighborhood this is and that the bank-repossessed condo could be fixed up into a beautiful home. I was able to offer 89% of their list price and 78% of the assessed value! The mortgage appraiser said it was worth far more than I paid for it, and he said I had gotten a marvelous bargain! Lesley was a delight to work with, always full of good ideas, suggestions, encouragement and physical help. Lesley was always patient and understanding, for which this first time solo homebuyer was extremely grateful! Ann Boppart
"We are SO appreciative of the way you handled the selling of 1810. From our standpoint, everything went smoothly--including selling it in 6 months! A miracle in today's market. We've tried to think of any little thing that might be helpful to you (to improve your service)--and we realize we were pleased with everything you did!" Marie Highland
Service Above and Beyond
"I can't put into words how much it means to me that you're taking care of all of this (the details of the transaction). I could not have asked for a better Realtor. You did a fantastic job for me and am very pleased with the outcome." Jane Perry
When asked to comment on the overall quality of my service, Ms Allis wrote: "Excellent!...Over and above the call to duty."
Thrilled with Pre-Listing Assistance
Upon returning from a short trip during which I assisted in readying the home for market, the sellers exclaimed "the house looks so good we'd like to make an offer!"
"Outstanding job! Selling a house for someone who has emotional ties to the place is extremely challenging. Lesley was very kind and sensitive and consequently very patient with me!" S. Owens
"Lesley has been a delight to work with--always available and helpful!" A. Boppart
Not long ago my husband and were in the market for a home in Prescott. Lesley Alward was the listing agent on one of the homes I saw on-line and when I emailed for more information on that house she was prompt and thorough in her response. I had a lot of questions and she was very patient to help me understand location, listings, and home details. Thus began our professional relationship.
For the next 4 to 5 months, we frequented the Prescott area meeting with her and looking at the listings she had pulled. We felt immediately that she completely understood what we were looking for. When we finally found the house we wanted, Lesley was our advocate in every sense. There wasn’t one question that went unanswered or one concern that she didn’t follow through with resolve. She was more than patient, more than willing to go above and beyond to make sure we were fully informed all along the way. She walked us through every step of the purchase transaction, put us in touch with all the right people, and handled all matters with a strong sense of integrity, a quick wit, all the while demonstrating a her vast knowledge in all facets of real estate information. We trusted her completely as an agent and also a friend knowing she would ensure our transaction was solid.
Now that the purchase has closed, we have continued in our friendship and would be more than happy to recommend her services as a Real Estate Agent.
Karen and Wil Young
You Did an Excellent Job for Us
In accordance with your request, I am submitting this evaluation of your performance regarding our lot purchase.
1. Level of Broker Knowledge - High
2. Attitude - Positive
3. Communication Skills - High
4. Customer Orientation - High
5. Focus on Project - High
6. Integrity - High
7. Response Time - High
8. Productivity/Deadlines - High
9. Keeping Up With What's Happening - High
10. Overall Performance - Positive and High
We were pleased with your work. The escrow closed ahead of schedule.
You did an excellent job for us.
Prescott's Can Do Realtor
To: Whom it May Concern:
This letter is a recommendation of one of the finest, most qualified and determined realtors I have had the pleasure to deal with. Lesley Alward of Realty Executives is that realtor. Having procured and sold over 20 plus investment properties in the past years, I have delt with many realtors. Lesley Alward is one realtor who goes out of her way to assure your property gets sold. Living out of town there were many important issues I was unable to deal with such as fixing, painting, utilities, etc. Ms Alward went out of her way to assure even the most mundane task was handled without my driving over 300 miles to do the job myself.
The service she provided has been outstanding. In addition to the outstanding service, I received weekly reports on the status of the property, how many visitors came to the web site or to the property itself for review.
I highly recommend Lesley Alward as a real "Can Do Realtor". Questions, give me a call.
Retired Dean of Support Services
Mt. San Jacinto College
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My real estate services as a Realtor extend to the areas of Prescott, Prescott Valley, Chino Valley, Dewey-Humboldt , and other areas here in Yavapai County, AZ. I have no doubt that my commitment to exemplary service will enable you to meet all of your real estate objectives.
Thank you for visiting and be sure to contact me regarding any real estate buying or selling need, whether large or small.